The problem
Research shows customers abandon a queue after 3–4 minutes. By the time a staff member notices the line, half the customers have already decided to leave. FlowLinks alerts your team the moment a queue forms — not after it's already cost you sales.
What FlowLinks monitors
Count the number of people in a queue in real time — alert when it exceeds your threshold.
Track how long customers have been waiting — flag when average wait exceeds your service standard.
Identify customers who join a queue and then leave without purchasing — track lost sales.
Know which tills are active, which are unstaffed, and when a counter needs to open immediately.
Dashboards showing queue build-up by hour and day — so you can staff smarter before it happens.
Monitor queues across every store from a single dashboard — intervene at whichever location needs it.
How it works
FlowLinks connects to your existing till cameras via RTSP — no new hardware needed.
The moment queue length or wait time exceeds your configured limit, an event fires.
Staff receive a notification on their phone or via WhatsApp — open a till before customers abandon.
Every queue event is stored with time, duration, and length — so you can plan staffing smarter.
By the numbers
More retail use cases
Frequently Asked Questions
We'll show FlowLinks monitoring your checkout queues live — on your existing cameras, in your actual store.
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