The problem
Infection control staff can only spot-check a fraction of ward entries — compliance data covers hours, not entire shifts.
Compliance rates climb when staff know they are being watched, making audit data an unreliable picture of actual behaviour.
Facilities lack live visibility of which entry points have low compliance rates — allowing non-compliant patterns to persist undetected for weeks.
Healthcare-associated infections affect 1 in 10 patients and cost NHS trusts millions per year in extended stays and treatment.
Infection control is a core CQC inspection domain. Facilities that cannot evidence compliance programmes risk regulatory action.
New starters and agency staff are most likely to skip hygiene steps — but current systems cannot identify or address this in real time.
What FlowLinks monitors
Detect when a person stops at a hand hygiene station and performs a dispensing action — logged with timestamp and camera location.
Monitor every ward entry, ICU access point and clinical bay simultaneously to track who enters with and without hygiene compliance.
Measure how long staff spend at the station to distinguish a compliant sanitisation event from a walk-past or brief touch.
Trigger real-time alerts to infection control leads when a configured number of non-compliant entry events occur within a shift period.
Generate shift, daily and weekly compliance rate reports per ward entry point — ready for CQC audit packs and infection control meetings.
Identify the shift periods and ward locations with the lowest compliance rates to target training and intervention where it is most needed.
How it works
FlowLinks integrates with CCTV cameras positioned near hand hygiene stations and ward entry points via RTSP — no new hardware required.
Mark the hygiene station area in each camera view and set the dwell time required for a compliant event. Configure alert thresholds per ward.
The system continuously analyses camera feeds to detect station usage events, logging compliance or non-compliance for every ward entry.
When the non-compliance rate exceeds the threshold — for example, 3 consecutive non-compliant entries — the infection control lead is alerted immediately.
Automated compliance reports are generated per ward, per shift and per time period — exportable for CQC submissions and infection control governance.
By the numbers
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Frequently Asked Questions
See hand hygiene compliance AI on your existing healthcare cameras — with zero new hardware.
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